Privacy policy

Last Updated: June 21, 2026

Welcome to Altibag! We are deeply committed to maintaining the trust and confidence of the visitors to our web store. This Privacy Policy details how we collect, use, and protect your personal information when you visit or make a purchase from https://altibag.shop.

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with the best possible shopping experience, we collect specific information when you interact with our Site:

Device Information

When you browse Altibag, we automatically collect data about your device. This includes your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also track the individual products you view and how you interact with the Site. We collect this data using cookies, log files, and web beacons.

Order Information

When you make a purchase or attempt to purchase through the Site, we collect necessary billing and shipping information. This includes your name, billing address, shipping address, payment information (such as credit card numbers or Shopify Payments details), email address, and phone number.

2. How We Use Your Information

We use the information we collect strictly to operate our business and provide you with exceptional service.

Fulfillment & Processing

We use your Order Information to fulfill orders, process payments, arrange shipping, and provide invoices/order confirmations.

Communication

To provide 24/7 customer support and address your inquiries.

Fraud Prevention

We use your Device Information (particularly your IP address) to screen our orders for potential risk or fraud.

Business Optimization

To generate analytics about how our customers browse and interact with our Site, helping us improve our store's user experience.

3. Data Security & SSL Encryption

Your privacy and security are our highest priorities.

SSL Encryption

All sensitive data provided by you during the checkout process is securely transmitted via SSL (Secure Socket Layer) encryption.

Secure Payments

We do not store your raw credit card information on our servers. All transactions are processed through secure, PCI-compliant payment gateways powered by Shopify Payments.

Platform Security

Our store is hosted on Shopify Inc., which provides a robust, secure online e-commerce platform.

4. Sharing Your Personal Information

We do not sell your personal data. We only share your Personal Information with trusted third parties to help us operate our store:

Shopify

We use Shopify to power our online store. You can read more about how Shopify handles data here: https://www.shopify.com/legal/privacy

Legal Compliance

We may share information to comply with applicable laws, respond to lawful requests (like subpoenas or search warrants), or protect our legal rights.

5. Do Not Track & Data Retention

Do Not Track

Please note that we do not alter our Site’s data collection practices when we detect a "Do Not Track" signal from your browser.

Retention

When you place an order, we will maintain your Order Information for our business records unless and until you ask us to delete this information.

6. Your Data Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California (USA), you have specific rights regarding your personal data:

  • The right to access the personal information we hold about you.
  • The right to request that your data be corrected, updated, or permanently deleted.

If you wish to exercise these rights, please contact our support team using the details below.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business practices or for other operational, legal, or regulatory reasons. We encourage you to review this page frequently.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below.